Error loading waypoints from device

RE: Error loading waypoints from device

SUSSAMB — Fri, 15 Jan 2016 06:36:54 GMT

This is a device not BaseCamp issue. Please contact Product Support for help.

RE: Error loading waypoints from device

Former Member — Fri, 15 Jan 2016 00:05:00 GMT

Waypoint averaging corrupting GPX file in eTrex30

As a few in this thread have experienced, I have had my eTrex30 corrupting the GPX file on the unit when I have used waypoint averaging. It seems less likely to happen if the GPX file has fewer waypoints in it. So, if I know I need to do waypoint averaging I will just put the few waypoints I need on the GPS and remove the rest (putting them back on later from Basecamp). But I have found it's still not a guarantee of success. I'm running the latest firmware V4.30
This bug is driving me nuts!

RE: Error loading waypoints from device

Former Member — Fri, 18 Oct 2013 08:21:19 GMT

I know this thread is old, but I thought I'd jump in here anyway.

I'm here looking for a solution to a similar problem. I'm getting an error like this when I connect my Fenix up to BaseCamp. But it's only happened after I shared a waypoint from my 450 to the Fenix. If I delete the bad GPX file from the Fenix manually and then load up BaseCamp, it loads up fine. I looked over the XML file but really didn't see (or know) what might be wrong with it. I might try going over it again after reading COLEMAN's post above when I get a chance.

This is my first post on the forum btw :cool:

RE: Error loading waypoints from device

Former Member — Fri, 17 Aug 2012 01:09:04 GMT

I found the problem with corrupt gpx files, at least for my Montana. See my post at:
https://forums.garmin.com/showthread.php?20958-Waypoint-averaging-corrupts-the-userdata-gpx-for-Basecamp&p=143643#post143643

RE: Error loading waypoints from device

Former Member — Tue, 14 Aug 2012 15:01:46 GMT

I have this problem with my Montana 650, firmware version 4.20. After averaging a waypoint Basecamp will not load the waypoint file.

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 20:01:22 GMT

I have since updated the Etrex 30 firmware to 2.7 and have not had any difficulties yet, but I am not using the device the same way so I do not know if the file corruption problem is fixed.

I've averaged waypoints using Beta 2.71 and the problem remains. Regarding batteries, my batteries were fresh.

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 19:30:19 GMT

etrex 30 with factory firmware (mar 2012 I believe it was 2.30).

I believe you have a corrupted GPX file and until you fix it or remove it, you will continue having problems.

I have since updated the Etrex 30 firmware to 2.7 and have not had any difficulties yet, but I am not using the device the same way so I do not know if the file corruption problem is fixed.

I have just now extracted and save all my data and am about to do a complete reset on the device, and will take many waypoints per day for several days to see if the problem persists.

Upon reflection I realize that I may have played some part in the corruption of the GPX files:

Being in heavy use for over two weeks, the batteries were naturally being replaced/recharged on an almost daily basis. It was not my intention to capture tracking data and I did not know that tracks were being recorded.

It is quite possible, even likely that during the many battery changes I may have yanked the batteries without powering down or that the batteries ran down. Had I not been recording tracks, that would be immaterial, but since I was, it is just possible that the batteries go yanked while the device was updating a track.

It would be an extraordinary coincidence of events, and indeed, for this recording schema I think there is an onus on the device to recover gracefully so it is still a system software defect.

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 18:19:15 GMT

This is a recurring problem, when it happens I delete the GPX file and then add the waypoints again, everything is ok for maybe a week then it does it again. It really is a pain, and what makes it worse is that they show up on the device! I have actually had an individual waypoint gpx file fail to read in Basecamp as well (ie just ba single waypoint stored on its own on a particular day) it's as if the device is failing to write the data properly, it needs addressing :mad:

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 16:28:18 GMT

etrex seems to be corrupting its gpx files

etrex 30 with factory firmware (mar 2012 I believe it was 2.30). I purchased it just before a trip to Indonesia. While there, I recorded 4 to 8 waypoints daily for two weeks.

After about 5 days, I noticed that the waypoints taken that day were disappearing from the waypoint manager.

The next day everything resumed working.

What I did not know:

The etrex apparently stores waypoints in a GPX file that is started daily (or something resembling daily). i.e. there is a new GPX file created daily.

When I returned home and attempted to retrieve the waypoints, I kept getting an error message about invalid waypoints.

On examing the device storage, I discovered one GPX file for each day that I was recording waypoints.

I laboriously inspected each of the gpx files and found one that was corrupted. All the formatting was gone. It was condensed to a single line, and and incomplete segment of a track description was inserted in the middle of it.

After removing the broken track segment from inside an incomplete waypoint description, I fixed the waypoint description XML, and then reformatted the file by hand to appear exactly as the others do. Strictly speaking the reformatting should not be necessary by XML syntax. I have no knowledge of the Garmin XML parser or its limitations, so I did it just to be sure.

All of this editing was done to the files on the device and changes were saved directly to the device.

The outcome: Everything worked just fine after that. All the waypoints and all the data onboard became available to Basecamp and I have not had any difficulty since then. The missing waypoints (the ones that disappeared from the onboard waypoint manager while in Indonesia) reappeared.

I believe you have a corrupted GPX file and until you fix it or remove it, you will continue having problems.

I have since updated the Etrex 30 firmware to 2.7 and have not had any difficulties yet, but I am not using the device the same way so I do not know if the file corruption problem is fixed.

I have just now extracted and save all my data and am about to do a complete reset on the device, and will take many waypoints per day for several days to see if the problem persists.

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 16:02:58 GMT

Can I change my username from my email address?

Please contact product support about changing your username. Link is below.

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 14:39:35 GMT

I was on the phone to them yesterday for nearly an hour!!!!!!!!
Funnily enough I was told they had not come across this problem before!
I have sent an email describing the problem with images of errors etc.

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 14:34:43 GMT

I notified product support of this on 1/3/12. On 1/10/12 they said "Thanks for the information". Might be a good time to jog their memory, using the link Falagar provides above.

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 14:04:00 GMT

Funnily enough I tried waypoint averaging the other day and after that the problems started (again)

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 13:52:02 GMT

I keep getting an error when trying to load up waypoints from my etrex 20 in Basecamp, at the moment I only have a handful stored but they are in three seperate files (stored on different dates) my unit shows up after connecting, the green bar underneath start moving across indicating data transferr then right at the end I get the following error

There was a problem communicating with etrex unit id *********
An error occured while reading the following file G:/Garmin/gpx/Waypoints_28-MAR-12

Only a couple of the waypoints show up in Basecamp but on the unit they are all there and work fine!

This has happened to me with both an Etrex 30 and a 62s when I do waypoint averaging. I've found that MapSource is more forgiving and will load these files, and once MapSource has saved them, I can load them into BaseCamp and transfer them back to the GPSr.

RE: Error loading waypoints from device

Former Member — Tue, 17 Apr 2012 13:41:50 GMT

This stopped briefly but has started happening again, it seems to start playing up if I have restored the waypoints back onto my device from My Collection in Basecamp, it puts all the waypoints back on collectively in 1 file called waypoints, all the waypoints on my device still show up and work fine!
Can I change my username from my email address? And WHY does it keep telling me my username and password are wrong everytime Itry and sign in? I have used these for years GRRRRRRRRRRRRRRRRRRRRRRRRRR

RE: Error loading waypoints from device

Former Member — Mon, 02 Apr 2012 16:16:12 GMT

I doubt this is a problem with BaseCamp, this is probably some invalid gpx files. Check you eTrex for gpx files and try to Import them into BaseCamp. Post the ones you cannot import and we can take a look why they are bad.

RE: Error loading waypoints from device

SUSSAMB — Sun, 01 Apr 2012 10:20:11 GMT

I've tried to see examples of this on my Etrex 20 but can't duplicate it. Saving waypoints directly onto my Etrex results in an entry as you describe, but it loads fine into Basecamp.

I think the first thing I would do is try a fresh install of Basecamp and see if that solves it.